Atlas - Comments Page

ATLAS BODY SHOP

IS SERIOUS ABOUT CUSTOMER SATISFACTION!

DROP OFF..RELAX..PICK UP..

922 E. Carson
San Antonio, TX 78208

(210) 224-4507
(800) 649-2852
Fax:(210) 226-1430

Business Hours:
Monday - Friday
7 a.m. to 7 p.m.
Saturdays
8 a.m. to 12 p.m.
Please call for holiday hours

HOW ARE WE DOING? HERE WE ARE CONTINUALLY EVOLVING WITH OUR INDUSTRY TO GIVE YOU THE BEST SERVICE POSSIBLE. PLEASE TAKE JUST 5 MINUTES OF YOUR TIME TO FILL OUT OUR COMMENT PAGE, SO WE CAN KNOW IN WHAT AREAS WE CAN IMPROVE IN. YOUR SATISFACTION IS OUR NUMBER #1 GOAL. IF YOU CANNOT GIVE US ALL GOOD MARKS CONTACT RICHARD LEAL TO LET HIM KNOW HOW WE CAN SERVE YOU BETTER.

COMMENTS

(All asterisk (**) fields are required)

CONTACT INFORMATION
**FIRST NAME
**LAST NAME
ADDRESS 1
ADDRESS 2
CITY
state
ZIP CODE
**HOME PHONE
WORK PHONE
CELL PHONE
**PREFERRED CONTACT	WORK PHONE HOME PHONE CELL PHONE
**EMAIL

VEHICLE INFORMATION
**RO NUMBER
CLIAM NUMBER
AGENT'S NAME
CAR MAKE
CAR MODEL
CAR YEAR


SURVEY
**INSURANCE PROVIDER

WERE YOU COMPLETELY SATISFIED WITH THE QUALITY OF THE WORK YOU RECEIVED?	VERY SATISFIED SATISFIED DISSATISFIED VERY DISSATISFIED

DID WE KEEP YOU INFORMED DURING YOUR REPAIR PROCESS?	VERY SATISFIED SATISFIED DISSATISFIED VERY DISSATISFIED

WERE YOU COMPLETELY SATISFIED WITH THE ATTITUDE & POLITENESS OF THE SERVICE PERSONNEL?	VERY SATISFIED SATISFIED DISSATISFIED VERY DISSATISFIED

WAS YOUR VEHICLE READY WHEN PROMISED?	VERY SATISFIED SATISFIED DISSATISFIED VERY DISSATISFIED

IF NOT, HOW MUCH LONGER DID IT TAKE?
REASON FOR THE DELAY?
WAS YOUR VEHICLE RETURNED IN A CLEAN CONDITION?	YES NO
AS A RESULT OF THIS VISIT, WOULD YOU RECOMMEND THE ATLAS BODY SHOP?	YES NO
IF NO, WHY NOT?

WERE YOU CONTACTED & GIVEN STATUS OF YOUR REPAIRS EVERY 2 DAYS?	YES NO

HOW OFTEN WERE YOU CONTACTED?

WAS ANY PARTS ON SPECIAL ORDER AND WAS NOT INSTALLED ON YOUR VEHICLE?	YES NO
IF YES, WHICH PARTS?

WERE YOU TOLD WHEN THE PARTS WOULD ARRIVE?	YES NO
PLEASE ADD ANY ADDITIONAL COMMENTS